Over the last several years we have helped many of our Clients with issues related to HP notebooks that mysteriously died. These where HP DV series notebooks.
In some of these cases, we were able to get HP to “fix” the problem under a special extend warranty program. Of course we still had to cover the expense of shipping the units to HP and our techs time in diagnosing the program.
The problem turned out to be the NVIDIA Graphic Processor, which had over headed and had become detached from the motherboard. After HP closed their special extend warranty on these units, we were able to save some Notebooks by reattaching the GPU to the motherboard. Sadly, others we were never able to save.
There apparently has been a class action settlement with NVIDIA over this defect. Which is good news because our clients now have the right to issue a claim against the settlement for any expenses occurred in the repair of there HP notebook. This includes any shipping charges and invoices from TCG.
For those units we were unable to save, the settlement will also replace the dead notebooks, or cover the cost if a new notebook was already purchased.
We will be contacting all our clients who we feel are affected by this issue and help them file claims with the settlement. The claim will be for any expensive incurred in the repair and/or replacement and expenses related to filing of the claim.
However there were a couple of dozen people we talked to after HP closed the special extend warranty program that we could not help. Unfortunately we do not have a record of these people whom, at the time, we were unable to help.
If you have had or currently have any of the following PC or Mac notebooks, please contact us and we will work with you in filing a claim with NVIDIA. While the majority of issues we saw were with HP notebooks, there were other models affected as well. The list is complicated and based on manufacture and new purchasing date ranges. If you have any questions please contact us.
Dell Computers
Dell Inspiron 1420
May 2007 – September 30, 2008
Dell Inspiron 9400/E1705
March 2006 – February 28, 2010
Dell Latitude D620
December 2005 – November 30, 2008
Dell Latitude D630
February 2007 – September 30, 2008
Dell Latitude D630c
February 2007 – September 30, 2008
Dell Latitude D820
November 2005 – March 31, 2008
Dell Latitude D830
March 2007 – September 30, 2008
Dell Precision M2300
August 2007 – September 30, 2008
Dell Precision M4300
March 2007 – September 30, 2008
Dell Precision M6300
December 2007 – March 31, 2009
Dell Precision M65
November 2005 – January 31, 2008
Dell Vostro 1700
March 2007 – September 30, 2008
Dell Vostro Notebook 1310
December 2007 – September 30, 2008
Dell Vostro Notebook 1400
May 2007 – September 30, 2008
Dell Vostro Notebook 1510
December 2007 – September 30, 2008
Dell Vostro Notebook 1710
January 2008 – July 31, 2008
Dell XPS M1210
March 2006 – November 30, 2008
Dell XPS M1330
March 2007 – September 30, 2008
Dell XPS M1530
September 2007 – January 31, 2009
Dell XPS M1710
March 2006 – February 28, 2010
Dell XPS M1730
November 2007 – January 31, 2009
HP-Compaq Notebook or Tablet Computers
HP Pavilion dv20xx
March 2006 – December 31, 2008
ES745AV; ES 746AV; ES817A; ES826AV; ES892AV; EZ643UA; EZ644UA; EZ645UA; EZ648UA; EZ649UA; EZ672UA; EZ674UA; EZ675UA; EZ676UA; EZ677UA; EZ678UA; EZ679UA; EZ680UA; EZ681UA; GD275AV; RD140AV; RD153AV; RK416AV; RK434AV*
Compaq Presario v30xx
March 2006 – October 31, 2008
HP Pavilion dv21xx
March 2006 – December 31, 2008
EY045AV; EY046AV; EY047AV; EY048AV; RG404UA; RG406UA; RG407UA; RG408UA; RG411UA; RG413UA; RG414UA; RG415UA*
Compaq Presario v31xx
March 2006 – October 31, 2008
HP Pavilion dv22xx/dv23xx
March 2006 – December 31, 2008
GA154UA; GA155UA; RD856AV; RD857AV; RD858AV; RD859AV; RE205AV; RE206AV; RP408UA; RP409UA; RP410UA; RP412UA; RP413UA; RP415UA; RU767UA; RU768UA; RU769UA; RV322UA; RV323UA; RV324UA; RV325UA; RV326UA; RV327UA; RV328UA; RZ833PA*
Compaq Presario v32xx/v33xx
March 2006 – October 31, 2008
HP Pavilion dv24xx
March 2006 – December 31, 2008
GA532UA; GA533UA; GA534UA; GA535; GA536; GA537UA; GM035UA; GM037UA; GM038UA; GM039UA; GM040UA; RX692AV; RX693AV; RX694AV*
Compaq Presario v34xx
March 2006 – October 31, 2008
HP Pavilion dv90xx
May 2006 – November 30, 2008
EW635AV; EW680AV; EX988AV; EZ452UA; EZ453UA; EZ456UA; EZ457UA; EZ458UA; EZ459UA; EZ460UA; EZ461UA; EZ462UA; EZ468UA; EZ470UA; EZ471UA; RG139AS; RG564AV; RG931AS*
HP Pavilion dv92xx/dv93xx
May 2006 – November 30, 2008
GA074UA; GA075UA; GA076UA; GA077UA; GA078UA; RD860AV; RG565AV; RL015AV; RP114UA; RP115UA; RP116UA; RP122UA; RU312UA; RU313UA; RU314UA; RU971UA; RU972UA; RU974UA; RU975UA; RW113AS*
HP Pavilion dv94xx
May 2006 – November 30, 2008
GA354UA; GA355UA; GA356UA; GA358UA; GA359UA; GA361UA; GD545AV; GD574AV; GL880UA; GL885UA; GL886UA; GL887UA; GL888UA; GL889UA; GL890UA; GL891UA; GL892UA; RX944AV*
HP Pavilion dv60xx
May 2006 – April 30, 2009
EW434AV; EW435AV; EW468AV; EW585AV; EW586AV; EW618AV; EZ472UA; EZ473UA; EZ474UA; EZ475UA; EZ502UA; EZ503UA; RE603AS; RE606AS*
Compaq Presario v60xx
May 2006 – October 31, 2008
HP Pavilion dv61xx
May 2006 – April 30, 2009
EX991AV; EX992AV; EX992AV; EX994AV; GD536AV; RD167AV; RD181AV; RG253UA; RG254UA; RG264UA; RG265UA; RG266UA; RG267UA; RG272UA; RG273UA; RG274UA; RG279UA; RG282UA; RG286UA; RG287UA; RG289UA; RG290UA; RG293UA; RG294UA; RG298UA; RG563AV; RG568AV; RK415AV; RM662LA; RN906UA; RN907UA; RN910UA; RN911UA; RN914UA; RN926UA; RN927UA*
Compaq Presario v61xx
May 2006 – October 31, 2008
HP Pavilion dv62xx/dv63xx
May 2006 – April 30, 2009
GA212UA; GA213UA; GA215UA; GA218UA; GA219UA; GA231UA; GA232UA; GA233UA; GA235UA; GA238UA; GA451UA; GA452UA; GA673AV; RD861AV; RD862AV; RD863AV; RD864AV; RD865AV; RJ637AV; RK654AV; RK664AV; RP153UA; RP154UA; RP156UA; RP158UA; RP160UA; RP162UA; RP164UA; RP165UA; RP168UA; RP203UA; RP211UA; RP287UA; RU676UA; RU677UA; RU678UA; RU679UA; RV003UA; RV004UA; RV005UA; RV009UA; RV010UA; RV011UA; RV012UA; RV013UA; RV018UA; RV020UA; RV052UA; RV053UA; RW114AS; RW115AS*
Compaq Presario v62xx/v63xx
May 2006 – October 31, 2008
HP Pavilion dv64xx
May 2006 – April 30, 2009
GA442UA; GA443UA; GA444UA; GA445UA; GA447UA; GA448UA; GA 449UA; GA450UA; GA454UA; GA456UA; GA458UA; GD661AV; RX950AV; RX951AV; GA462UA; GL896UA; GL909UA; GL910UA; GL911UA; GN202AV; GD662AV; GL912UA; GL913UA; GL914UA; GL915UA; GL916UA; RX945AV; RX947AV; GL917UA; GL925UA; GL926UA; KA249UA; KA250UA; RX946AV; RX948AV*
Compaq Presario v64xx
May 2006 – October 31, 2008
Compaq Presario F500
October 2006 – September 30, 2008
RZ326UA; RZ327UA; RZ329UA; RZ330UA; RZ335UA; RZ340UA; GF593UA; GF596UA; GF602UA; GF606UA; GF606UA#AVA
HP Pavilion Tx1xxx
(tablet computer)
March 2007 – May 31, 2008
RD192AV; RV307UA; RV308UA; RV309UA; RV312UA; RV313UA; RX695AV; GM025UA; GS865UA; GS866UA; GS867UA; GS868UA; GS877UA; GS877UA#ABA; GA646UA; GA647UA; GA648UA; GA650UA; GA469UA; GA469UA#ABA; KC468UA; KC474UA; KC474UA#ABA; KC475UA; KC479UA
* If the notebook product number is listed here, it is included as a Class Notebook computer whether they do or do not contain the letter “R.”
Apple MacBook Pro Computers
Apple MacBook Pro (15-inch)
May 2007 – September 2008
Apple MacBook Pro (17-inch)
May 2007 – September 2008
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